Terms of Service

Welcome to Seeki Fabrics. By accessing our website, browsing our products, or placing an order, you agree to the following Terms of Service.

Please read these terms carefully before using our website or purchasing from us.

1. General Conditions

By using this website, you confirm that you are legally capable of entering into a purchase agreement or are using the website with the permission of a parent or guardian where required.

We reserve the right to refuse service, cancel orders, or restrict access to our website where necessary, including in cases of suspected fraud, misuse, or violation of these terms.

2. Products and Availability

We make every effort to display our products as accurately as possible.

However:

• Product colours may vary slightly due to screen settings, lighting, or photography.

• Fabric texture, shade, embroidery, print placement, or finishing may have minor variations.

• Product availability is subject to stock.

• We may discontinue or modify products without prior notice.

If an ordered product becomes unavailable after purchase, we may contact you to offer an alternative, exchange, or refund where applicable.

3. Pricing

All prices displayed on our website are subject to change without prior notice.

We reserve the right to:

• Correct pricing errors

• Update product prices

• Change promotional offers

• End discounts or sales at any time

If an obvious pricing error occurs, we may cancel the affected order and notify the customer.

4. Orders

An order is considered confirmed once it has been successfully placed and accepted by Seeki Fabrics.

We may contact you to verify order details before dispatch.

We reserve the right to cancel or refuse an order due to:

• Incorrect customer information

• Payment issues

• Product unavailability

• Suspected fraud

• Technical errors

• Pricing mistakes

• Delivery limitations

5. Payment

Customers must provide accurate billing and payment information.

Available payment methods may include:

• Cash on Delivery

• Bank transfer

• Debit or credit card

• Other payment methods displayed at checkout

Where advance payment is required, the order may not be processed until payment has been confirmed.

6. Shipping and Delivery

Delivery times shown on our website are estimates and may vary due to:

• Courier delays

• Public holidays

• Weather conditions

• Remote delivery locations

• High order volumes

• Events outside our reasonable control

Seeki Fabrics will make reasonable efforts to dispatch orders promptly but cannot guarantee exact delivery dates.

Customers are responsible for providing a complete and accurate shipping address and contact number.

7. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are handled according to our Return & Exchange Policy.

Products generally must be unused, unwashed, unworn, and in their original condition to qualify.

Stitched, customized, altered, cut, washed, or used products may not be eligible for return or exchange.

8. Order Cancellation

Customers may request cancellation before an order has been processed or dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

Repeated refusal of confirmed Cash on Delivery orders may result in future order restrictions.

9. Product Information

We make reasonable efforts to ensure product descriptions, images, measurements, and specifications are accurate.

However, minor differences may occur.

Fabric measurements may also have small variations due to cutting, manufacturing, or packaging processes.

10. Intellectual Property

All content available on the Seeki Fabrics website, including:

• Logos

• Brand names

• Product photographs

• Graphics

• Website design

• Written content

• Marketing material

is owned by or licensed to Seeki Fabrics, unless otherwise stated.

This content may not be copied, reproduced, distributed, or commercially used without prior permission.

11. Prohibited Use

You must not use our website:

• For unlawful purposes

• To submit false or misleading information

• To attempt unauthorized access to our systems

• To distribute viruses or malicious software

• To copy or misuse our content

• To interfere with website security or functionality

• To conduct fraudulent transactions

We may restrict or terminate access where misuse is detected.

12. Third-Party Services

Our website may use third-party services such as:

• Shopify

• Payment gateways

• Courier companies

• Analytics providers

• Marketing platforms

These third-party services may operate under their own terms and privacy policies.

Seeki Fabrics is not responsible for services or websites operated independently by third parties.

13. Limitation of Liability

To the extent permitted by applicable law, Seeki Fabrics will not be liable for indirect, incidental, or consequential losses arising from use of our website or products.

Nothing in these Terms of Service is intended to exclude any rights or protections that cannot legally be excluded.

14. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

By using our website, you acknowledge that your information may be processed as described in that policy.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Updated terms will be published on this page and will become effective once posted.

Your continued use of the website after changes are published means you accept the updated terms.

16. Governing Law

These Terms of Service will be governed by the applicable laws of the jurisdiction in which Seeki Fabrics operates.

Any dispute will be handled in accordance with applicable local laws and regulations.